In some cases, 3ds Max or Maya load slowly or freeze when launching from an SSD drive under Windows 10. This slowdown may be caused by a BIOS/UEFI settings issue on the PC.

For more information, see: Install Updates, Add-ons, and Enhancements.Ĭreate a new Windows User Account to ensure that the account has administrator privileges for 3ds max to run.

Log into your Autodesk Account and make sure you have downloaded and installed the latest version of 3ds Max.

These help customers keep up with the ever-changing environment of Operating Systems and hardware. Here are some common troubleshooting steps: Update 3d Max:ģds Max updates include consistent stability fixes. There are a wide variety of possible ways to resolve these issues.

3ds Max cannot save files properly (including both manual saves and autosaved backup files).

3ds Max exhibits serious program instability and closes without warning.

3ds Max may not launch properly when started (the program freezes or simply closes).

3ds Max cannot load files through the File browser without crashing.

(Many users have run earlier versions of 3ds Max under Windows 10 successfully, although Autodesk hasn't officially certified these older copies.) However, some 3ds Max users have reported various issues when running under Windows 10: Examples: It may also perform slowly, taking all the CPU usage, or experience user interface refresh issues.ģds Max 2017, 2018, 2019 and 2020 are the only versions of the software that Autodesk has officially certified to run properly under Windows 10. The program either freezes upon launch, locks up or crashes shortly after launch.

3ds Max 2015, 2016, 2017 or 2018 do not load or perform properly under Windows 10.

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